Privacy Policy

Last updated: July 21, 2026

1190584 B.C. Ltd., doing business as Onboard Tangaroa (“Onboard Tangaroa,” “we,” “us” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you.

This policy applies to our websites, sales funnels, checkout pages, online courses, memberships, digital products, email communications and other services operated by Onboard Tangaroa.

1. Company Information

Legal company name: 1190584 B.C. Ltd.
Operating name: Onboard Tangaroa
Location: British Columbia, Canada
Business address: 6249 Marie Meadows Rd, Victoria, BC, V8Z 5Z9 Canada
Privacy contact: crew@onboardtangaroa.com

2. Information We Collect

We may collect personal information when you visit our website, subscribe to our emails, purchase a product, create an account, complete a form or contact us.

This information may include:

  • Your name

  • Your email address

  • Your mailing or billing address

  • Your telephone number

  • Your account login information

  • Products, courses or memberships you purchase

  • Payment and transaction information

  • Information you submit through forms, surveys or questionnaires

  • Messages you send to us

  • Your email preferences and communication history

  • Your IP address, browser type and device information

  • Website activity, such as pages visited and links clicked

  • Course progress, login activity and product-access information

We only collect information that is reasonably necessary for the purposes described in this policy.

3. Payment Information

Payments may be processed through third-party payment providers such as Stripe or PayPal.

We do not normally receive or store your complete credit-card number. Payment providers collect and process payment information according to their own privacy policies and security practices.

We may receive limited transaction information, such as:

  • Your name

  • Billing address

  • Email address

  • Payment status

  • Transaction amount

  • Date of purchase

  • The last few digits of your payment card

4. How We Collect Information

We may collect information:

  • Directly from you

  • Through our websites and sales funnels

  • When you subscribe to an email list

  • When you purchase a product or service

  • When you create an account

  • When you complete a form or survey

  • When you contact customer support

  • Automatically through cookies and similar technologies

  • Through third-party service providers that help operate our business

5. How We Use Your Information

We may use your information to:

  • Process purchases and payments

  • Deliver courses, downloads and digital products

  • Create and manage your account

  • Provide access to memberships and online communities

  • Send order confirmations and receipts

  • Respond to questions and support requests

  • Send information you requested

  • Provide updates relating to a course, product or membership

  • Send marketing emails where you have provided consent or where otherwise permitted by law

  • Personalize our content and communications

  • Understand how people use our websites and products

  • Improve our courses, products, funnels and services

  • Prevent fraud, misuse and security incidents

  • Maintain financial, tax and business records

  • Comply with legal and regulatory obligations

  • Enforce our Terms and Conditions

We will not use your personal information for a new purpose without obtaining consent where consent is required.

6. Consent

By providing personal information to us, you consent to its collection, use and disclosure for the purposes explained at the time it is collected and as described in this Privacy Policy.

Where required, we may ask you to provide express consent, such as by:

  • Selecting a consent checkbox

  • Confirming your email through a double opt-in process

  • Completing a purchase

  • Submitting a form

  • Joining a membership or course

  • Agreeing to receive marketing communications

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain products, services or account features.

7. Email Communications

We may send you transactional emails relating to:

  • Your purchase

  • Your account

  • Course access

  • Membership access

  • Payment confirmations

  • Password resets

  • Product updates

  • Customer support

Where you have consented, we may also send marketing emails about:

  • Onboard Tangaroa updates

  • New videos and behind-the-scenes content

  • Courses and digital products

  • Membership opportunities

  • Promotions and special offers

  • Information we believe may interest our audience

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Unsubscribing from marketing messages will not prevent us from sending necessary transactional or account-related emails.

8. Cookies and Similar Technologies

Our websites may use cookies, pixels and similar technologies.

Cookies are small files stored on your device that help websites function and provide information about how visitors use them.

We may use cookies for:

  • Website operation

  • Login and account access

  • Remembering preferences

  • Checkout functionality

  • Website security

  • Traffic measurement

  • Analytics

  • Email and marketing performance

  • Advertising and retargeting, where used

Some cookies may be placed by third-party services.

You can control or disable cookies through your browser settings. Disabling cookies may affect the way parts of our website, checkout pages or course platform function.

9. Analytics and Advertising

We may use analytics and advertising services to understand website activity and evaluate the effectiveness of our content and marketing.

These services may collect information such as:

  • IP address

  • Device type

  • Browser information

  • Approximate location

  • Pages visited

  • Time spent on pages

  • Links clicked

  • Referral source

  • Purchases or completed forms

Depending on the services we use, these providers may use cookies, tracking pixels or similar technologies.

Services may include platforms such as Google Analytics, Meta, YouTube or other advertising and analytics providers.

You may be able to manage advertising preferences through your browser, device settings or the applicable advertising platform.

10. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, including providers that assist with:

  • Website and funnel hosting

  • Email marketing

  • Online course delivery

  • Membership management

  • Payment processing

  • Accounting and bookkeeping

  • Analytics

  • Advertising

  • Customer support

  • Video meetings and webinars

  • File storage

  • Fraud prevention and security

These providers are permitted to access personal information only as necessary to provide their services or as otherwise allowed by law.

We may also disclose information:

  • With your consent

  • To comply with a legal obligation

  • In response to a court order, warrant or lawful request

  • To protect our rights, property or safety

  • To investigate fraud or misuse

  • In connection with a sale, merger, financing or transfer of all or part of our business

11. Systeme.io

We use systeme.io to help operate our sales funnels, email lists, checkout pages, automations, courses and digital-product delivery.

Information you submit through our systeme.io pages may be stored and processed through systeme.io and its service providers.

Systeme.io operates under its own privacy and data-processing practices. Its services may process information outside British Columbia or Canada.

12. International Processing

Some of our service providers may store or process personal information outside British Columbia or outside Canada.

As a result, personal information may be subject to the laws of the jurisdiction where it is stored or processed and may be accessible to courts, governments or law-enforcement authorities in that jurisdiction.

By using our services, you acknowledge that your information may be processed in other countries where our service providers operate.

13. Protecting Your Information

We use reasonable administrative, technical and physical safeguards to protect personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

These safeguards may include password-protected systems, access restrictions, secure third-party platforms and payment processors.

No website, email system or electronic-storage method can be guaranteed to be completely secure. You are responsible for protecting your account password and notifying us if you believe your account has been accessed without authorization.

14. Retaining Information

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services

  • Maintain customer accounts

  • Complete transactions

  • Provide support

  • Meet tax, accounting and legal requirements

  • Resolve disputes

  • Enforce agreements

  • Maintain records of consent

  • Prevent fraud or misuse

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to our legal and business-record obligations.

15. Accessing and Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct information that is inaccurate or incomplete.

To make a request, contact us at:

crew@onboardtangaroa.com

We may need to verify your identity before processing the request.

Access may be limited where permitted or required by law, including where disclosure could reveal another person’s information, confidential business information or legally privileged information.

16. Deleting Your Information

You may ask us to delete personal information we hold about you.

We will consider the request subject to legal, tax, accounting, security and contractual requirements.

We may need to retain certain information relating to completed purchases, payment records, consent records, disputes or legal obligations.

Deleting information may also require us to close your account or remove your access to purchased products or memberships.

17. Children’s Privacy

Our websites, products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 16 without appropriate consent.

Purchases must be made by someone who has reached the age of majority in their province, territory or country.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and, where appropriate, delete the information.

18. Third-Party Links and Platforms

Our websites, courses and emails may contain links to third-party websites or platforms, including YouTube, Facebook, Instagram, Patreon, Fourthwall, Zoom and other services.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing personal information.

19. Social Media

When you interact with us through social-media platforms, the platform may collect and use information according to its own privacy policy.

Information you post publicly, including comments, photographs or messages, may be visible to other people.

Please avoid posting personal or sensitive information in public comments.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business

  • New products or services

  • Changes to our service providers

  • Legal or regulatory requirements

  • Changes in how we collect or use information

The updated version will be posted with a revised “Last updated” date.

Where required, we may provide additional notice or request renewed consent.

21. Questions or Complaints

Questions, concerns or complaints about this Privacy Policy or our handling of personal information may be directed to our Privacy Officer:

Privacy Officer
1190584 B.C. Ltd.
Doing business as Onboard Tangaroa
6249 Marie Meadows Rd, Victoria, BC, V8Z 5Z9
Canada
Email: crew@onboardtangaroa.com

We will review privacy concerns and respond within a reasonable period.

If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner for British Columbia.

22. Governing Law

This Privacy Policy is governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia.